Acuity, Inc. Transitions to ServiceNow’s Specialist Partner Program Segement


Reston, VA – (November 1, 2019) – Acuity, Inc. announced its recent promotion to the ServiceNow Specialist Partner Program segment. ServiceNow’s global partner segment framework is designed to determine how well a Partner strategically supports ServiceNow’s goals as well as a Partner’s ability to successfully deliver specific customer outcomes. Acuity’s transition to the Specialist segment recognizes achievements in the ServiceNow partner assessment methodology, which evaluates:

  • competency
  • customer success
  • capability
  • committed capacity
  • go-to-market maturity

Acuity, Inc. has been a ServiceNow partner for three years. Acuity is a service provider in the public sector space focusing on ITSM, ITBM, CSM, and scoped application development on the ServiceNow platform.

“I am thrilled that Acuity continues to advance our collaboration with ServiceNow,” said Acuity CEO, Rui Garcia. “Acuity has a long history of providing industry leading solutions to solve our client’s most complex enterprise level challenges. Through our relationship with ServiceNow, we are surpassing client expectations with a secure cloud platform driven by one of industry’s most innovative companies.”

Acuity has multiple high profile ServiceNow engagements in cabinet level federal agencies across the national capital region and more than 30 credentialed service management staff on a variety of engagements. Their contract vehicles include GSA Schedule 70, GSA STARS II and CIO SP3 Small Business.

“ServiceNow’s modern and user-friendly design has captured the imagination of our federal clients,” said Eric Lazerson, Leader of the ServiceNow practice at Acuity. “With ServiceNow, our technicians can deploy new functionality faster and more securely, so that our clients can stay focused on mission objectives. We understand the positive impacts that successful deployments can have within an organization and are excited to continue expanding our practice.”

About Acuity, Inc.

Acuity, Inc. is a federal technology consulting firm headquartered in Reston, VA. Acuity provides deep industry expertise to help clients plan for the future, perform in the present and save taxpayer dollars while realizing real, measurable and meaningful results. Visit to learn more or follow Acuity on Facebook at and Twitter at @my_acuity.



Kaitlyn Ernstmann

Acuity, Inc.